Return Policy

Quick, Easy Returns

Not satisfied with your purchase and want to return it?  No problem! Our goal is to make your return experience as quick and easy as possible.  Your satisfaction is guaranteed, and we are committed to doing whatever it takes to ensure you enjoy your purchase and your experience with Morales Feed and Supply.  Shopping and returning is easy with Morales Feed and Supply.

30 Day Return Policy (top)

If you’re not completely satisfied with any item you have purchased from Morales Feed and Supply, return it to us with proof of purchase within 30 days from the purchase date to exchange or return an item at its original purchase price. All returns require a proof of purchase in order to accurately refund your original purchase price.

Store returns without proof of purchase or after 30 days from purchase date REQUIRE MANAGER APPROVAL. Approved returns without a receipt require a valid State or Federal ID. If approved, the item will be returned for the current item price and any refund will be issued in the form of a Merchandise Return card. Approved returns with a receipt after 30 days from purchase date will be refunded as described in the Refunds section.

Refunds

Refunds for items purchased are made by crediting the original method of payment if proof of purchase is provided; in some cases a store-only Gift Card or check will be issued.

 

Original Payment:

 

Refund issued in form of:

 

Cash

 

Cash*

 

Check (10 or more business days after purchase date)

 

Cash* if less than $150 or Check** if $150 or more

 

Credit Card

 

 

Credit issued to same credit card account

 

 

Debit Card

 

Cash*

 

Gift Card

 

Gift Card

*subject to available store cash on hand

**checks are sent from Morales Feed and Supply business office within 7-10 business days

 

Items acquired through a “FREE” promotion cannot be refunded.

 

How to refund gift purchases with Morales Feed and supply

Refunds for gift purchase returns will be issued in the form of store-use only Gift Card if returned to the store.

  • NO refunds or exchanges on live animals
  • NO refunds or exchanges on refrigerated items or medication
  • NO refunds or exchanges on trailers. Farm equipment must have prior appraisal from store manager.

Morales Feed and Supply reserves the right to decline refund or exchange on any merchandise.